Travel and tourism giant stays one step ahead of the competition with Dexi’s dynamic asset data capture solution

To stay ahead in the constant battle to offer customers unique and better priced holiday experiences, we need up-to-the-minute market data.
By 2023, 80% of organizations using AI for digital commerce will achieve at least 25% improvement in customer satisfaction, revenue or cost reduction.

The global travel and tourism market is a very active battleground shared by tourism companies, travel agencies, airlines and specialists. To stay on top, offerings and prices need to remain competitive and this means using data automation to increase accuracy and speed of decision making.

Getting pricing and product data from static web pages is one thing but automatically inputting different customer scenarios by using robots to select from drop-down web menus, downloading and extracting data from documents and filling in forms is something considerably more challenging when it comes to removing previously needed human intervention altogether.

Dexi’s web data extraction technology is not only able to extract asset and pricing information from target websites in minutes but using advanced features its robots can ‘interact’ with web pages allowing specific data outputs from different customer sceneries to be extracted automatically. For example, comparable hotel availability, amenities, upgrade options and pricing across different vendor web sites for a family of 4 travelling on different dates.
Knowledge is power and Dexi’s solution has allowed this global player in tourism and travel to stay one step ahead of its competitors by being able to powerfully position and price its travel packages based on actual, current data.

Travel and tourism giant stays one step ahead of the competition with Dexi’s dynamic asset data capture solution

To stay ahead in the constant battle to offer customers unique and better priced holiday experiences, we need up-to-the-minute market data.
To stay ahead in the constant battle to offer customers unique and better priced holiday experiences, we need up-to-the-minute market data.

SITUATION

The global travel and tourism market is a very active battleground shared by tourism companies, travel agencies, airlines and specialists. To stay on top, offerings and prices need to remain competitive and this means using data automation to increase accuracy and speed of decision making.

CHALLENGE

Getting pricing and product data from static web pages is one thing but automatically inputting different customer scenarios by using robots to select from drop-down web menus, downloading and extracting data from documents and filling in forms is something considerably more challenging when it comes to removing previously needed human intervention altogether.

SOLUTION

Dexi’s web data extraction technology is not only able to extract asset and pricing information from target websites in minutes but using advanced features its robots can ‘interact’ with web pages allowing specific data outputs from different customer sceneries to be extracted automatically. For example, comparable hotel availability, amenities, upgrade options and pricing across different vendor web sites for a family of 4 travelling on different dates.

BUSINESS VALUE

Knowledge is power and Dexi’s solution has allowed this global player in tourism and travel to stay one step ahead of its competitors by being able to powerfully position and price its travel packages based on actual, current data.