Global research firm accelerates data acquisition on market players and brands with Dexi external data capture solution

Customers need our valuable market reports, trend analysis and insights faster and that means we need to replace manual research with automated data capture.
By 2023, 80% of organizations using AI for digital commerce will achieve at least 25% improvement in customer satisfaction, revenue or cost reduction.
Modernisation of data acquisition methods was needed by this global research firm to help its data analysts and report writers to accelerate time to market for their heavily utilised market insights and product trends reports provided to leading global businesses.

To keep pace with customers’ demand for more up to date information and reports, there was a need to review large aspects of the current manual data collection process and instead use external web data extraction software (AKA data extraction ‘robots’), to do the data capture leg work. Success meant it could gather far more data in a much shorter period of time.

Dexi worked with the clients’ internal data acquisition and technology team in London to incorporate Dexi’s automated digital data capture technology across departments both in the UK and North America. Dexi provided a complete solution which included; robot build and set-up, execution of the robots on a daily basis to capture target data including reports and images from a wide range of web sites, then process and organise data output into usable files. Dexi also applied its alert and monitoring software features to ensure continuity of data by ensuring robots were maintained and working in line with changes to target websites.

Automation of a previously manual research process has delivered significant cost savings and efficiencies as well as freed up resources for other tasks in the business.Improved data volume, accuracy and speed of collection has augmented and validated the research firms other data sources. The overall net effect has led to fresher and broader data available to its customers in the form of research and market reports.

Global research firm accelerates data acquisition on market players and brands with Dexi external data capture solution

Customers need our valuable market reports, trend analysis and insights faster and that means we need to replace manual research with automated data capture.
Customers need our valuable market reports, trend analysis and insights faster and that means we need to replace manual research with automated data capture.

SITUATION

Modernisation of data acquisition methods was needed by this global research firm to help its data analysts and report writers to accelerate time to market for their heavily utilised market insights and product trends reports provided to leading global businesses.

CHALLENGE

To keep pace with customers’ demand for more up to date information and reports, there was a need to review large aspects of the current manual data collection process and instead use external web data extraction software (AKA data extraction ‘robots’), to do the data capture leg work. Success meant it could gather far more data in a much shorter period of time.

SOLUTION

Dexi worked with the clients’ internal data acquisition and technology team in London to incorporate Dexi’s automated digital data capture technology across departments both in the UK and North America. Dexi provided a complete solution which included; robot build and set-up, execution of the robots on a daily basis to capture target data including reports and images from a wide range of web sites, then process and organise data output into usable files. Dexi also applied its alert and monitoring software features to ensure continuity of data by ensuring robots were maintained and working in line with changes to target websites.

BUSINESS VALUE

Automation of a previously manual research process has delivered significant cost savings and efficiencies as well as freed up resources for other tasks in the business.Improved data volume, accuracy and speed of collection has augmented and validated the research firms other data sources. The overall net effect has led to fresher and broader data available to its customers in the form of research and market reports.