Engage3 Powered by Dexi has an immediate opening for a Software Support Specialist. As a Software Support Specialist, you’ll connect with our clients and make a difference in their day, providing technical support, troubleshooting, escalating and managing expectations, and resolving their simple technical issues. Engage3 Powered by Dexi is a U.S based company, with a huge international presence that provides you with the experience to work with colleagues and clients in multiple time zones. This is an outstanding opportunity to join our Tirana team of highly qualified peers and play an integral role in a thriving company that will challenge you to grow both your technical and business skills.
Our Software Support Specialists are responsible for troubleshooting and resolution of reactive service issues. This technical support service position requires excellent communication, attention to detail, and some technical skills.